Why I don't see the cookie consent banner on my website?

13 April, 2020

3 mains reasons that would help you debug why you don't see the cookie consent banner on your website :

1 - You already accepted the cookie
Open your browser in private navigation or use the js property debug : true to you eikyoSettings and the widget should appear.

2 - Your domain isn't configured properly
You should write your domain or subdomain as is www.yourdomain.com or yourdomain.com. You should see a warning message in your web inspector to tell you that it didn't find a matching domain.

3 - You have reached your plan limit

Your subscription renewal didn't succeed or your 14 days free trial is over, you should subscribe again to a plan to make your banner available again. Good news, it's immediate.